Terms of Use
Effective Date: April 21, 2025
Welcome to Zamella! These Terms of Use ("Terms") govern your access to and use of the Zamella platform, website, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Use of Our Service
Zamella is a digital platform that connects outgoing tenants with prospective renters to facilitate housing transitions. Users may create accounts, list or find rental properties, and communicate with other users through the platform.
2. User Eligibility
You must be at least 18 years old and capable of entering into legally binding agreements to use Zamella. By registering, you represent and warrant that you meet these requirements.
3. Account Registration and Security
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
4. Listings and Interactions
All listings must be accurate and truthful. Users may not post fraudulent or misleading information. Zamella reserves the right to remove any listing that violates these terms or is deemed inappropriate.
5. Fees and Payments
Zamella charges a commission fee of 15% of the rent, of which 7% is paid to the outgoing tenant who listed the property and 8% is retained by Zamella. Payment processing and disbursement details will be communicated during the transaction process.
6. Transitional Emails
By using our Service, you agree to receive transactional emails, such as account creation confirmations, verification emails, password resets, OTPs, and important service-related notices. We will not send you promotional or marketing emails unless you explicitly opt in.
7. User Conduct
- Not use the platform for any unlawful purposes.
- Not impersonate any person or entity.
- Not use automated systems to access or interfere with the platform.
8. Intellectual Property
All content on Zamella, including logos, text, graphics, and software, is the property of Zamella or its licensors. Unauthorized use is prohibited.
9. Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in any activity that may harm the Service or its users.
10. Limitation of Liability
Zamella is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of the platform. All listings are provided by users and we do not guarantee the accuracy or availability of any property.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
Privacy Policy
Effective Date: April 21, 2025
Zamella is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you use our Service.
1. Information We Collect
- Personal Information: When you register, we collect your name, email address, phone number, and other necessary contact details.
- Usage Data: We collect information about your use of the Service, including your IP address, browser type, and device information.
- Listing Information: Details you provide when listing a property, including images, location, and availability.
2. How We Use Your Information
- Provide and maintain the Service
- Facilitate communication between users
- Process transactions and commissions
- Send transactional emails (account verification, OTPs, service updates, etc.)
We do not send promotional or marketing emails unless you have explicitly opted in.
3. Sharing of Information
We do not sell your personal data. We may share information with service providers performing functions on our behalf or with legal authorities if required by law.
4. Data Retention
We retain your information only as long as necessary to provide the Service or fulfill legal obligations.
5. Security
We implement reasonable security measures to protect your personal data from unauthorized access or disclosure.
6. Your Rights
- Access, update, or delete your information
- Opt out of non-essential communications
7. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service after changes signifies acceptance.
8. Contact Us
If you have any questions, contact us at support@zamella.net